On popular ride-sharing app Uber, both drivers and passengers can give each other a rating. That rating ultimately determines who’s allowed to stay on the platform and who gets kicked off. Being a five-star Uber passenger isn’t difficult. But it does require a bit of discipline, particularly if you’re using Uber to get around when you’re at least a little bit intoxicated.
The do’s and don’ts of being a good passenger are relatively straightforward. You should be ready to go when your driver arrives to pick you up, for instance. Additionally, you should be courteous to your driver. And you should avoid making a mess or trying to cram too many people into a small vehicle. While being a little bit loud in the back seat doesn’t sound that terrible, there are some offenses that can actually get you kicked off Uber.
As Uber reports in a recent blog post, the company has decided to publish “a policy explaining why riders can lose access to Uber.” Uber explains, “Most riders show drivers the respect they deserve. But some don’t — whether it’s leaving trash in the car, throwing up in the back seat after too much alcohol or asking a driver to break the speed limit so they can get to their appointment on time.” The post adds, “This kind of poor behavior is not OK, which is why we will take action against passengers who are rude, abusive or violent.”
Read on to check out some of the behaviors that can get you kicked off Uber, according to the platform’s new Community Guidelines. As Uber notes, “The way you behave while using Uber can have a big impact on the safety and comfort of drivers, as well as your fellow passengers. Courtesy matters.” Engage in any of the following behaviors, and Uber will not only contact you to investigate, but may put a hold on your account. And if the issues reported are a serious or a repeat offense, or if you refuse to cooperate, you may lose access to Uber. And if your behavior is serious enough, you will be kicked off of the platform immediately.