The tourism industry is no stranger to passionate reviews; reviews that run the gamut from wildly unfair to perfectly well-deserved. Thanks to sites like TripAdvisor and Yelp, it’s open season on any and all resorts, from family-run bed and breakfasts to big-business conglomerates, such as Disney.
Seeing as satisfied and dissatisfied customers alike take to the sites to ensure their opinions are heard, we’ve rounded up some of the worst Disney World resorts, based on the value customers get for the price they pay. Some fall into the budget-friendly or value category, while others are considered deluxe accommodations.
So, without further ado, let’s take a look at some of the most scathing reviews people could whip up, and you can decide for yourself whether you’d ever book a stay at one of these seven Disney resorts.
1. Saratoga Springs Resort & Spa
Rooms average at $373 a night; Disney Springs; Deluxe Resort Villa
Reason for making the list: Outdated rooms, mold, inattentive housekeeping, long bus rides.
When you’re paying for a “Deluxe Resort Villa,” as Disney calls it, you should expect top-notch service and accommodations to match. But in plenty of people’s opinions, that’s far from what you get when visiting Saratoga Springs Resort & Spa. Modeled after New York’s Saratoga Springs circa the late 1800s, we’d say Disney fell short in its attempt to recreate the Upstate New York region in southern Florida. Furthermore, the resort is so far, people often complain about the long bus rides to and from the parks.
The worst of the reviews:
Dan P. of Alexandria, Virginia, wrote of his experience on Yelp, and it wasn’t pretty:
Really a truck stop level super 6 at four seasons prices. Filthy, terrible housekeeping and the management could care less once you’ve paid. If I could upload pictures I would, but perhaps this is most telling. My wife was showering the first day and the shower head fell off covering her in mildew and black mold. Manager didn’t care and two days later they replaced the shower head (two days!!). There’s just too much to say but the one star should be indicative. Really sad.